Inventory Policy

At SRHILL, we strive to provide accurate and timely inventory information to ensure your shopping experience is seamless and reliable.

Product Availability

• We regularly update our inventory to reflect current stock levels accurately.

• Occasionally, products displayed as available on our website may temporarily become unavailable due to high demand, unforeseen supplier delays, or logistical disruptions.

Stock Accuracy and Updates

• While we make every effort to maintain accurate stock levels, occasionally discrepancies can occur.

• If a product you ordered becomes unavailable after purchase, our team will promptly contact you via email or phone to provide alternative solutions, including:

  • Suggesting a suitable alternative product.

  • Offering the option to wait until the product is restocked.

  • Processing a full refund if you prefer not to wait or accept an alternative.

Pre-Orders and Backorders

• Some items may be available for pre-order or backorder. These products will be clearly marked on our website with estimated restocking and shipping dates.

• Payment for pre-orders or backorders is processed at the time of purchase to reserve your item.

Order Adjustments

• If an adjustment to your order is necessary due to inventory discrepancies, we will notify you immediately. You can choose to proceed with adjusted order options or receive a refund.

Inventory Notifications

• For updates on restocked products or specific inventory-related inquiries, please contact our customer service team directly.